Every day, decisions are made without knowing what is actually happening in the store.

Decisions on layout, assortment and marketing are based on sales data and assumptions rather than actual customer behaviour.

Problems and opportunities remain hidden for too long

How customers respond to changes remains unknown

Time and budget are committed to decisions with a high level of uncertainty

Respory makes customer behaviour the foundation for better decisions.

Respory provides transparency into customer interactions and space usage, revealing new opportunities on the shop floor.

Decisions are based on actual customer behaviour rather than assumptions

Customer interactions and interest on the shop floor become visible

Gaps between customer interest and revenue data become clear

Respory Copilot provides answers when important decisions arise.

The copilot identifies relevant patterns and changes, shows the impact of actions and provides context to better understand customer behaviour.

Identifies patterns

Reveals relevant developments and differences in customer behaviour on the shop floor.

Evaluates actions

The impact of changes becomes measurable through before-and-after comparisons.

Connects the dots

Customer behaviour is put into context with location, weather, marketing and sales data.

The three key levers of shop floor performance.

Respory delivers insights for the three most important decision areas on the shop floor in brick-and-mortar retail.

Where are untapped opportunities in my store layout?

Respory reveals how customers use the shop floor, highlights optimisation opportunities, and enables more confident layout decisions to improve space productivity.

Transparency into customer flow, aisle traffic and assortment discovery
Identification of blind spots, hotspots and untapped space potential
Validation of layout changes before and after implementation efforts

Learn more

How do customers respond to changes at the shelf?

Respory shows how customers interact with assortments and enables faster assortment optimisation through a better understanding of shelf performance.

Measurement of shelf attractiveness and actual assortment interaction
Separation of traffic, attention and purchase behaviour in front of the shelf
Comparison of customer behaviour before and after shelf changes

Learn more

Which marketing actions actually reach customers?

Respory reveals how customers respond to marketing activities and enables a more targeted use of marketing budgets with measurable customer impact.

Measurement how campaigns drive customers towards promoted assortments
Evaluation of in-store activities based on actual customer behaviour
Identification of the most effective placements along the customer journey

Learn more

From assumptions to reliable decisions in just a few weeks.

Three steps to a complete picture of customer behaviour across all stores and the first actionable insights.

Sensor

Our sensors capture customer movement to centimetre accuracy, anonymously and without any device on the customer.

Platform

Respory Copilot connects paths, interactions and the store layout to create a complete view of customer behaviour.

Decision

The copilot turns customer behaviour into actionable insights for layout, assortment and marketing decisions.

To the platform

How Respory captures customer behaviour.

Sales data shows what was purchased. Respory shows what happens before.

Centimetre-accurate

Customer movements are captured down to shelf level across the entire shop floor.

100% GDPR-compliant

By design, Respory captures no personal data and requires no devices on the customer.

Scalable

Installation during live operations, with no structural modifications required, in stores of any size.

Frequently asked questions about Respory Copilot.

For more specific questions, please do not hesitate to get in touch.

Respory is designed for retail chains that want to better understand customer behaviour on the shop floor and base decisions on layout, assortment and marketing on a more reliable foundation.

Initial behavioural patterns emerge after around two weeks. For reliable before-and-after comparisons, we recommend eight to ten weeks of observation.

Die Installation einer Filiale ist typischerweise innerhalb eines Tages bei laufendem Betrieb abgeschlossen. Bei vorhandenen Stromschienen übernehmen unsere Techniker die Einrichtung vor Ort. Bei abgehängten Decken wird im Vorhinein abgestimmt, ob die Stromversorgung überall gegeben ist. The installation of a store is typically completed within a day whilst business continues as normal. Where power rails are already in place, our technicians carry out the installation on site. In case of suspended ceilings, we check in advance whether a power is available throughout the premises.

Footfall counting and sales data show how many customers visit a store and what they purchase. What happens between entry and checkout remains invisible. Respory makes customer journeys, interactions and space usage visible, showing how customers actually use the shop floor.

Yes, fully. Respory does not capture any personal data by design and requires no customer devices. This avoids the data protection requirements that apply to camera-based systems.

The copilot for confident decisions on the shop floor.

Every day, decisions are made without knowing what is actually happening in the store.

Respory makes customer behaviour the foundation for better decisions.