We put the customer at the centre of decision-making
While e-commerce has been consistently shaped by customer-centric decision-making for years, physical retail has lacked the underlying data on the sales floor. Respory closes this gap and makes customer behaviour the foundation for confident decisions.
Respory was founded on a shared belief that decisions in physical retail require a more robust foundation.
Respory was founded by Valentin Grabner and Sebastian Ludwig. Combining consulting experience with technical skills raised a central question: why are major investments in physical retail still made based on assumptions, sales data and reactive KPIs? From the outset, the goal was to make customer behaviour on the sales floor systematically measurable, enabling decisions driven by customers rather than gut feeling.
Our mission
We enable retailers with physical stores to make confident decisions based on data that shows how customers actually behave on the sales floor.
The customer at the centre
Respory makes customer behaviour visible and places it at the heart of decisions around store layout, assortment and marketing in physical retail.
Data-driven decisions
Respory provides a solid foundation for decisions on the shop floor. Instead of assumptions, it creates clear connections that enable specific actions.
Scalable use of technology
Our technology is designed to make customer understanding scalable and consistently usable across store networks, as one unified system.
Respory in numbers
What started as an idea is now used across three countries. With patented technology and more than 20 satisfied customers, Respory creates a new foundation for better decisions in every store.
20+
satisfied customers
3
countries
1
patented technology
2021
founded
Leadership at Respory
Respory’s leadership combines strategic perspective with technological execution. The focus is on establishing customer understanding as a core decision-making foundation in physical retail.
Valentin Grabner
CEO
Sebastian Ludwig
CTO
The team at Respory
Respory brings together technology development, analytical thinking and deep retail expertise. In addition to the core team, experienced industry experts work closely with us and directly contribute their perspective to our product and applications.
Lukas Damianschitz
Embedded Software
Luka Benzia
Data Analytics
Franz-Xaver Burner
Sales
Heinz Hackl
Hardware & Sourcing
Thomas Bittinger
Produktentwicklung
Mario Hummer
Sales
Career at Respory
Respory is looking for people who take ownership and want to improve real-world retail decisions using data. This is where solutions are built that have a direct impact where value is created in physical retail.
Respory is supported by leading funding institutions, universities and innovation programmes that help drive our technological development and business growth.
Time for better decisions
We look forward to learning more about your challenges and showing how customer behaviour can improve decision-making in retail.
